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Protecting and respecting your data is important

Approach to Privacy


Outside a circus understand the importance of protecting and respecting your personal data, which is an important principle in building trust and maintaining a good relationship with you. I take the protection of your personal information seriously.


This Privacy Notice explains how I manage your personal information and how and why I use it, whom I disclose it to, and how I protect your privacy.


Please take the time to read and understand this Notice.


Table of Contents

1. This Privacy Notice

2. Who is responsible for your Personal Information?

3. When do I collect Personal Information from you?

4. How do I use your Personal Information?

5. Sharing of your Personal Information

6. How to withdraw your consent

7. Accuracy of your Personal Information

8. Your rights

9. Effective date and changes to this Privacy Notice

10. How do I keep your Personal Information secure?

11. Cookies and Web beacons

12. Matters specific to the Internet

13. How to contact me


1.This Privacy Notice


1.1 In this Privacy Notice, "I', 'we", "our", "us", "ours" means Outside a circus and "you", "your", "yours" means you the individual.


1.2 This Privacy Notice explains what personal information I collect about you, how and why I use it, whom we disclose it to, and how we protect your privacy. It also set outs your rights in relation to your personal information.


1.3 This Privacy Notice supplements any relevant online Terms and Conditions of Sale, Terms of Use or other notices about the use of your personal information.


2. Who is responsible for your Personal Information?


2.1. By providing Outside a circus with your personal information, you agree to the collection and use or otherwise processing (including disclosure) of your personal information in the manner and for the purposes described in this Privacy Notice. 


3. When do we collect Personal Information from you?


3.1 I receive personal information from you through via two channels, through the internet (via your internet device: computer, laptop, mobile phone, iPad) when you register as part of my Blog subscription. 


3.2 Here are some examples of how you may provide personal information:

(a) sending us e-mails and text messages

(b) interacting with on social media platforms (for example, when liking or commenting on posts)

(c) adding offers, promotions or products to your basket on this website or your mobile app

(d) talking to me on the telephone or via the "Messages" function in our mobile app (for example, when asking about products, asking for a refund or making a complaint).


3.3 I limit the amount and type of personal information that I collect to that which is necessary for the purposes for which I am collecting it.


3.4 Although the precise details of the personal information collected will vary according to the specific purpose for which I collect the information, I may typically collect the following personal information from or in relation to you :


(a) name

(b) address

(c) phone number(s)

(d) e-mail address

(e) credit card number

(f) language preference


4. How do I use your Personal Information?


4.1 Generally, I store your personal information for as long as necessary in order to maintain the customer relationship and to provide services to you. There are other reasons why your personal information may be retained for a longer period such as legal or regulatory reasons. However, if you opt-in to receive marketing communications from us we will retain your personal information as long as necessary (for the purposes of direct marketing to you) unless you withdraw your consent to, or unsubscribe from marketing materials. If you would like to withdraw your consent or unsubscribe to marketing communications please contact me in the manner indicated in the relevant communication.


4.2 I only disclose your information in order to comply with legal regulatory obligations such as if you have an adverse reaction to products.


5. Sharing of your Personal Information


5.1 I do not share your personal information with other companies within our Group (i.e. subsidiaries, affiliates and our franchisees and sub-franchisees). It may also be shared with a third party who acquires us, a member of our Group, or substantially all of our assets.


5.2 I may use other carefully selected companies, agents, or contractors to perform services on our behalf or to assist us with the provision of services to you. We may also share your personal information with not-for-profit entities or our campaign partners for charitable purposes or petitions.


5.3 If you are an existing customer, I may share your personal information with carefully selected companies which perform marketing activities on our behalf for direct marketing purposes, as I have a legitimate interest in doing so.


5.4 If you do not want us to use your personal information for direct marketing purposes, or if you do not want us to pass your details on to third parties for direct marketing purposes, please advise us.


5.5 Each time I send you marketing communications, I will give you the option to unsubscribe by contacting us as set out in the relevant communication.


5.6 I may share your personal information with our subsidiaries, affiliates or to third parties established outside the UK and the European Economic Area, for the purposes of providing services to you or supporting our business operations. If I do transfer your personal information to these organisations, I will provide appropriate measures and controls to protect your personal information such as data transfer agreements based on the standard clauses published by the European Commission in accordance with applicable law.


5.7 I will only use your personal information for a purpose that has been specified, as appropriate, prior to its use or where the processing of your personal information is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract or processing is necessary for other legal purposes.


6. How to withdraw your consent


6.1 At any time, you can withdraw your consent to the collection, use or disclosure, or otherwise, processing of your personal information by (i) contacting us using the details set out at the end of this page, or (ii) writing to us in the prescribed manner (whether by email or post, or by text messaging etc.), as specified in communications to you, or in relevant forms that you might have signed (e.g. for our customer loyalty scheme. If you have any concerns in relation to the unsubscribe functionality that I make available to you, please contact me using the details set out at the end of this page.


6.2 If you opted in to receiving marketing communications from us when you became a member of our loyalty scheme and choose to end your membership to such scheme, I will not take this to imply an automatic request to unsubscribe or withdraw your consent, and I will assume that we have your continued consent to direct market to you unless you specifically unsubscribe or withdraw your consent from that loyalty scheme.


7. Accuracy of your Personal Information


7.1 I keep personal information as accurate, complete and up-to-date as necessary, taking into account its use and the interests of our customers.


7.2 You are responsible for informing us about changes to your personal information and for ensuring that such information is accurate and current.


8. Your rights


8.1 You have the right to:

(a) access your personal information

(b) request rectification of your personal information

(c) request portability of your personal information

(d) request restriction of processing of your personal information

(e) object to the processing of your personal information

(f) request the erasure of your personal information and if you have provided your consent to the processing of your personal information, you have the right to withdrawn your consent at any time.


8.2 If you believe that your rights have been breached or that your personal information has been compromised, you have the right to request that I remedy the situation. If you would like to exercise your rights, please contact me using the contact information below.


8.3 I commit to investigating all complaints and will take appropriate necessary measures to resolve matters of concern, including, if necessary, amending policies and practices.


8.4 If you do not receive a satisfactory answer from us, you have the right to make a complaint to the competent supervisory authority.


9. This Privacy Notice was created in February 2019 


9.2 I reserve the right to change this Privacy Notice from time to time. If I decide to change this Privacy Notice, I will notify you of these changes by posting any changes on any relevant Internet pages.


9.3 If at any point I decide that I wish to use your personal information for any purpose other than, or in addition to the purpose(s) listed in this Privacy Notice or that stated at the time your personal information was collected (or a purpose compatible with the original purpose), I will notify you. To the extent that your consent is legally required I will only proceed with such use if I receive your consent with respect to such additional purposes.


10. How do we keep your personal information secure?


10.1 I protect personal information against loss or theft, unauthorised access, disclosure, copying, use or modification with security safeguards appropriate to the sensitivity of the personal information, regardless of the format in which it is held.


10.2 Online security is also a priority. I incorporate security measures such as encryption and authentication tools to protect your personal information from unauthorised use. Firewalls are utilised to protect our servers and network from unauthorised users accessing and tampering with files and other information that I store.


10.3 Payments made via our website and via our mobile app are processed in a secure environment using software provided by third-party providers. 


11. Matters specific to the Internet


11.1 Links to other websites

a). This website or any of our various other websites will contain links to other third party owned and operated websites or internet resources. When you click on one of those links you are contacting another website or internet resource. I have no responsibility or liability for or control over those other websites or internet resources or their collection or processing of your personal information.

(b) We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.


12. Cookies and Web Beacons


(a) Our website makes use of cookies as well as web beacons.

(b) Cookies are small text files generated when you visit this website or use online services, these reside on your computer and uniquely identify your browser.

(c) I use three types of Cookies:

(i) a Session Cookie is used whilst you are viewing the website and expire after you leave the website.

(ii) a Registration Cookie is a small file that is generated when you register (log on) onto the website and remains on the computer you registered from and is used to recognise you when you register (log on) again to the website using the same computer. I use cookies on our web site to allow you to set your individual preferences and to help provide a better user experience.

(iii) third-party cookies of suppliers who set their own cookies on a website with my permission to enhance customer experience and functionality and to deliver the services that they are providing. For more information about this type of cookie and the possibilities to opt-out or change your cookies settings, refer to their individual privacy policies here.

(d) Cookies help me review traffic patterns on my website, store user preferences and track user trends on this website so that I can understand which parts of our website are popular and make browsing an even more rewarding experience for my users. I may also use cookies when you register on-line for services or information.

(e) You may choose to decline cookies if your browser permits, but doing so may affect your use of the website, for example, your ability to access certain features of the site or to engage in transactions and tailored advertising.

(f) If you opt-out of interest-based advertising cookies, you may still see advertisements online but it will no longer be tailored to your interests.

(g) Tracking tags/Beacons: Each web page on my website contains tracking beacons/tracking pixels that allow me to follow your progress through the various pages within the website. This information is then aggregated (de-personalised) before being analysed.


13. How to contact me


13. Questions, comments and feedback regarding Outside a circus Privacy Notice or the data collection practices outlined herein, are welcome and should be addressed in the first instance to my contact page here.


13.1 You are reminded not to send via unencrypted means (such as email) sensitive information such as passwords, credit card information etc.

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